FAQs

Customer Service

FAQs

Total 18

No.	Subject	Author	Views	Votes	Date
18	[Service] What are points and how do I use them? (Cyber money, deduc… 2020-12-19		185	99	2020-12-19
17	[Service] Can I store my bags before and after check-in? (possible) 2020-12-09	Admin	188	113	2020-12-09
16	[Other] Can Suncheon Bay National Garden and Wetlands be reached on … 2020-12-09	Admin	212	109	2020-12-09
15	[Other] Can I use gift certificates such as regional gift certificat… 2020-12-09	Admin	174	99	2020-12-09
14	[Service] Where can I park my car? (Guide to 3~4 parking areas) 2020-12-09	Admin	184	139	2020-12-09
13	[Service] Do you provide parking for free? (ok) 2020-12-09	Admin	171	108	2020-12-09
12	[Service] Do you provide emergency medicine? (Some emergency medicines… 2020-12-09	Admin	198	118	2020-12-09
11	[Service] Are wine glasses or openers provided? (Yes^^) 2020-12-09	Admin	205	111	2020-12-09
10	[Service] Can food be delivered to the room? (possible) 2020-12-09	Admin	178	102	2020-12-09
9	[Service] Do you provide bed guards? (Currently unavailable) 2020-12-09	Admin	181	115	2020-12-09
8	[Membership] Can I reuse my existing ID after membership withdrawal? (Imp… 2020-12-09	Admin	167	110	2020-12-09
7	[Membership] What are the benefits of registering as a member? (Various b… 2020-12-09	Admin	218	115	2020-12-09
6	[Membership] Do I need to sign up to make a reservation? (Non-members are… 2020-12-09	Admin	171	114	2020-12-09
5	[Rooms/Reservation] Can I change my stay after booking? (conditionally possible)… 2020-12-09	Admin	198	109	2020-12-09
4	[Rooms/Reservation] Can I change the room type after booking? (Available if room… 2020-12-07	Admin	186	109	2020-12-07